Popescu, Diana I. / Escritor
This book is the first volume to offer comprehensive insights into visitor reactions to a wide range of museum exhibitions, memorials, and memory sites. draws exclusively upon empirical research and offers critical insights about visitor experience at museums and memory sites in the United States, Poland, Austria, Germany, France, the UK, Norway, Hungary, Australia, and Israel. explores visitor experience in all its complexity and argues that visitors are more than just 'learners'.
approaches visitor experience as a multidimensional phenomenon and positions visitor experience within a diverse national, ethnic, cultural, social, and generational context. considers the impact of museums' curatorial and design choices, visitor motivations and expectations, and the crucial role emotions play in shaping understanding of historical events and subjects. offers significant insights into audience motivation, expectation, and behaviour.
It is essential reading for academics, postgraduate students and practitioners with an interest in museums and heritage, visitor studies, Holocaust and genocide studies, and tourism.
